Privacy Policy
Applies to: 520pestpros.com and all Desert Fox Digital lead generation websites
Effective Date: July 1, 2026
Last Updated: July 1, 2026
Contact: privacy@desertfoxdigital.com | 520.354.8883
1. Introduction
Desert Fox Digital LLC (“Desert Fox Digital,” “we,” “us,” or “our”) operates lead generation websites in the home services industry, including sites focused on water damage restoration, mold removal, and pest control services. This Privacy Policy explains how we collect, use, share, and protect information that visitors (“you” or “user”) provide when using our websites, submitting contact forms, or communicating with us by phone, email, or text message.
By using any Desert Fox Digital website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not submit your information through our websites.
2. Information We Collect
2a. Information You Provide Directly
When you submit a request for service, fill out a contact form, or otherwise interact with our websites, we may collect:
- Full name
- Home or service address
- Phone number (mobile and/or landline)
- Email address
- Description of your service need (e.g., type of water damage, mold concern, pest issue)
- Preferred contact method and time
- Any additional information you voluntarily provide in form fields or messages
2b. Information Collected Automatically
When you visit our websites, we and our service providers may automatically collect:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device type (desktop, mobile, tablet)
- Pages visited, time on page, and referring URL
- Cookie identifiers and similar tracking technologies
- Session data and clickstream information
2c. Information from Third Parties
We may receive information about you from third-party advertising platforms, analytics providers, and data partners, including:
- Google Ads, Meta Ads, and similar platforms that deliver our advertisements
- Analytics services such as Google Analytics
- Third-party call tracking services that record or log inbound calls to our tracked phone numbers
3. How We Use Your Information
We use the information we collect for the following purposes:
- To connect you with licensed, local service providers in response to your service request
- To contact you by phone, email, or text message regarding your submitted request (see Section 5 for full details)
- To verify the accuracy of your submission and match you with appropriate service providers
- To improve our websites, content, and advertising effectiveness
- To comply with applicable laws and regulations
- To detect, prevent, and address fraud, spam, or abuse
- To send administrative communications about your inquiry (not marketing without your consent)
4. How We Share Your Information
Desert Fox Digital is a lead generation business. When you submit a request through one of our websites, your contact information and service details will be shared with one or more licensed home service providers in your area who can respond to your inquiry. We do not sell your information to unrelated third parties.
Specifically, we may share your information with:
- Service Providers: Licensed contractors, restoration companies, pest control operators, and other service providers who are geographically and categorically matched to your request
- Vendors & Processors: Technology vendors who help us operate our websites, manage leads, and run our business (these vendors are contractually prohibited from using your data for their own purposes)
- Analytics Partners: Analytics and advertising platforms (in anonymized or aggregated form where possible) to measure and improve our marketing effectiveness
- Legal Compliance: Law enforcement, courts, or regulatory agencies when required by law, legal process, or to protect our rights
- Business Transfers: Successors or acquirers in the event of a merger, acquisition, or sale of business assets
5. Phone, Email & Text Message Communications
This section describes in detail how Desert Fox Digital and its partner service providers may contact you, your rights regarding those communications, and how to opt out. Please read this section carefully.
5a. Phone Calls
By submitting your phone number through any Desert Fox Digital website, you expressly authorize Desert Fox Digital and/or the matched service provider(s) to contact you by telephone at the number you provided, including:
- Manual (human-dialed) calls from our team or our matched service providers
- Automated calls using an automatic telephone dialing system (ATDS) or autodialer
- Calls using a prerecorded or artificial voice message
These calls may be made for the purpose of following up on your service request, confirming your contact information, scheduling an appointment, or providing a quote. Standard carrier rates may apply.
5b. Text Messages (SMS / MMS)
By providing your mobile phone number and submitting a form on any Desert Fox Digital website, you expressly consent to receive text messages (SMS and/or MMS) from Desert Fox Digital and/or matched service providers at the mobile number you provided. Text messages may include:
- Confirmation that your service request was received
- Follow-up messages regarding your inquiry or appointment
- Quotes, availability, or scheduling information from matched service providers
- Status updates related to your service request
Message frequency will vary depending on your request and the response from service providers. Message and data rates may apply based on your mobile carrier plan.
5c. Consent Language — Recommended Form Disclosure
The following disclosure language should appear directly above or below every lead capture form on Desert Fox Digital websites, in clearly legible text (minimum 12px font size):
By submitting this form, I agree to the Privacy Policy and Terms & Conditions of 520PestPros. I consent to receive calls and text messages (including autodialed and prerecorded messages) from Desert Fox Digital LLC and/or its matched service providers at the phone number I provided above. I understand that consent is not required to obtain any goods or services. Standard message and data rates may apply. I may opt out at any time by replying STOP to any text message or by contacting us at privacy@desertfoxdigital.com or 520.354.8883.
5d. How to Opt Out of Phone & Text Communications
You may revoke your consent to receive calls or text messages at any time using any of the following methods:
- Text: Reply STOP to any text message from Desert Fox Digital
- Email: Send a written opt-out request to privacy@desertfoxdigital.com with your phone number and “OPT OUT” in the subject line
- Phone: Call 520.354.8883 and request to be removed from our contact list
- Mail: Send a written request to: PO Box 30307 Tucson, AZ 85751
We will process opt-out requests promptly and within no more than 30 days. Note that opting out of marketing communications will not affect transactional or service-related messages necessary to fulfill an active service request you initiated.
5e. Email Communications
If you provide your email address, we and/or matched service providers may send you:
- A confirmation of your submitted service request
- Follow-up communications related to your inquiry
- Quotes, availability, or service information from matched providers
We do not send unsolicited commercial email (“spam”). All marketing emails will include:
- A clear identification of the sender (Desert Fox Digital or the matched service provider)
- A valid physical mailing address
- A clear and easy mechanism to unsubscribe from future marketing emails
To unsubscribe from email communications, click the “Unsubscribe” link in any email we send, or email privacy@desertfoxdigital.com with “UNSUBSCRIBE” in the subject line. CAN-SPAM Act opt-out requests will be honored within 10 business days.
6. Cookies and Tracking Technologies
Our websites use cookies, pixels, and similar tracking technologies to:
- Remember your preferences and session information
- Measure the effectiveness of our advertising campaigns (Google Ads, Meta Ads)
- Analyze website traffic and user behavior through Google Analytics
- Enable call tracking to attribute inbound calls to specific advertising sources
You may disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some features on our websites. We also use Google Analytics with IP anonymization enabled where required.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Generally:
- Contact form submissions and lead data: retained for up to 3 years
- Call records and text message logs: retained for up to 2 years
- Analytics and website usage data: retained per the applicable platform’s standard retention policies
- Opt-out records: retained indefinitely to honor your request
8. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include SSL/TLS encryption on all data transmission, access controls, and regular security reviews. However, no internet transmission is 100% secure. We cannot guarantee absolute security of data transmitted to or stored on our systems.
9. Children’s Privacy
Our websites are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at privacy@desertfoxdigital.com and we will delete that information promptly.
10. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your personal information, subject to certain legal exceptions
- Opt-Out: Opt out of phone calls, text messages, and email marketing communications (see Section 5d)
- Do Not Sell: We do not sell personal information to unrelated third parties for their independent marketing use
To exercise any of these rights, contact us at privacy@desertfoxdigital.com or write to us at PO Box 30307, Tucson, AZ 85751. We will respond within 30 days.
11. Third-Party Links
Our websites may contain links to third-party websites. Desert Fox Digital is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the page. Continued use of our websites after any changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Company: Desert Fox Digital LLC
Website: desertfoxdigital.com
Email: privacy@desertfoxdigital.com
Phone: 520.354.8883
Mailing Address: PO Box 30307 Tucson, AZ 85751
